AltiGen - Shaping the Future of IP Telephony


Standard VoIP Features

	IP PBX Softswitch

	VoIP Phones

	VoIP Servers

	Auto Attendant/IVR

	Voice Mail

	Windows Soft Phone Client

	Operator Console

	Windows Administration Client

	IP Audio Conference Bridge

Advanced VoIP Features

	Advanced Call Routing

	Call Center Agent Client

	Call Center (ACD)

	Call Center Supervisor Client

	Call Recording

	Advanced Call Reporting

	Mobile Communications

	Multi-Site Enterprise Manager

	Application Program Interface

IP PBX

Selecting a phone system is one of the most important decisions facing businesses today. It will not only determine a company’s ability to leverage the applications and technology currently supporting their business, it also determines the complexity and cost of implementing new technologies in the future.

Traditional telephone systems have become obsolete with the convergence of voice and data and Voice over IP. AltiGen’s IP PBX phone systems provide a communications foundation designed to improve the way you communicate today, with the flexibility to easily add more advanced capabilities as your business needs change.

Benefits of AltiGen’s VoIP Technology

Concurrent support for legacy analog telephones and newer VoIP phones.
Easier Extension and multi-site administration.
More features and information available on VoIP phones vs. traditional phones.
Consolidated infrastructure requirements resulting from the use of existing data networks.
Unified corporate appearance over multiple locations.
Reduced long distance toll charges through Voice over IP trunking.

AltiGen’s all-in-one IP PBX phone systems include standard PBX functionality, a comprehensive voice mail system, call detail reporting, call recording on demand, and an advanced auto attendant. The system is easily scaled in both size and capability.

AltiGen’s IP PBX features:

Account Codes	Holiday Routing
Business Hours Profile	Hop Off Calls over VoIP or T1/PRI Tie Trunks
Busy or Ring No Answer Call Handling	Hunt Group
Call Forwarding and Remote Call Forwarding	Individual and System Call Pick-up
Call Park and Pick-up (Station)	Intercom Call
Call Park and Pick-up (System)	Line Park
Call Park Ring Back Identification to Operator	Live Call Handling
Call Restrictions	Mobile Extension
Caller ID	Multiple Call Waiting with Personalized Greetings
Caller ID Routing	Music on Hold
Centrex Transfer	One Number Access
Conference Call (Station)	Operator Off-line
Conference Call (MeetMe)	Out Call Routing Configuration
Configurable Phone Display	Outside Call Blocking
Conversation Recording	Paging (IP)
Dialed Digit Translation	Paging (analog trunk or station port)
Dial Last Caller	Paging (Audio-Out Port)
Direct Inward Dial (DID)	Personal Call Park and Pick Up
Directory Name Announcement	Single Call Waiting
Distinctive Call Waiting Tone	Station Log In/Log Out
Distinctive RInging	System and Station Speed Dial
Do Not Disturb	System Backup and Restore
Extension Activity Display and Greeting	Transfer Caller to AltiGen Voice Mail System
Extension Based Feature Profile	Transfer Caller to AA
FSK- based Message Waiting	Virtual Extensions
Hands Free (dial tone mute) Mode	Workgroup Call Pickup
Hands Free (intercom) Mode	Multi-lingual support