AltiGen - Shaping the Future of IP Telephony


Standard VoIP Features

	IP PBX Softswitch

	VoIP Phones

	VoIP Servers

	Auto Attendant/IVR

	Voice Mail

	Windows Soft Phone Client

	Operator Console

	Windows Administration Client

	IP Audio Conference Bridge

Advanced VoIP Features

	Advanced Call Routing

	Call Center Agent Client

	Call Center (ACD)

	Call Center Supervisor Client

	Call Recording

	Advanced Call Reporting

	Mobile Communications

	Multi-Site Enterprise Manager

	Application Program Interface

Enterprise Manager

AltiGen's VoIP business phone systems allow enterprises to unite employees across the entire organization seamlessly. AltiGen's distributed architecture has been designed so they can communicate as if they were located in the same building with a single telephone system.

AltiGen’s Enterprise Manager consolidates multiple system management and presents a single extension list for all distributed servers no matter where they are located geographically. The Enterprise Manager also transparently forwards voicemail across servers for delivery to each user's local voicemail box for easy retrieval. Call Routing rules are distributed across all systems so important contacts and customers are identified and routed to the appropriate workgroup or extension.

Key Features

Directory Synchronization
Multi-Site Routing
Global Dial-by-Name
Global Extension Relocation
Global DID List
Global Least Cost Routing

In addition to directory management, AltiGen’s Enterprise Manager also controls many aspects of your networks QoS settings via CODEC control and establishing user defined network data bandwidth quotas between remote sites and users.